Resume
Work Experience
Technical Writer, 2012-Present
Partnered with multi-million dollar organizations to introduce materials for training, branding, and instruction
Created unique content with tone and style choices consistent with the given style guide
Translated SME knowledge and experience into compelling, data-driven materials for stakeholders
Gained experience with HTML, Markdown, Confluence, etc.
Focused on writing for life sciences, software development, and manual writing
Department Director, 2019-Present
Created onboarding documentation for all departments
Produced brand management systems for public social platforms
Oversaw 30+ direct reports
Managed user pathways, resources, and systems
Produced Copy for both print, digital, and visual mediums
Specialized in press releases, technical writing, and editorial team leaders
Marketing Manager, 2017-2019
Partnered with creative teams to optimize webpage and landing pages utilizing SEO best practices and UX expertise
Managed link-building campaigns to acquire high-quality backlinks from authoritative websites and increase domain authority
Successfully introduced new products to the market, achieving a 10% increase in sales within the first quarter
Conducted competitive analysis and market research to identify new opportunities for growth and expansion
Specialized in SaaS and business-to-business sales
Education
Master of Divinity, Pastoral Studies, The Southern Baptist Theological Seminary, 2016-2019
GPA: 3.8
Bachelor of Arts, Technical Writing, The University of North Carolina Wilmington, 2011-2014
GPA: 3.6
Hard Skills
Adobe Creative Cloud
Microsoft Suite
HTML
Markdown
Confluence
UX/UI Writing
Agile Project Management
Web Analytics
Soft Skills
Team Leadership
RFP Application Process
Document Analysis
Project Management
Brand Improvement
Specialized Research
Technical Editing
Cross Cultural Team Building